patients rising concierge

new Support Service

A new online and phone support portal that helps direct patients to the services, support and care they need, when they need it.

  • Have a question about getting access to vital treatments?
  • Is your insurance blocking treatment?
  • Do you need help with your care or the care of a loved one

Email us (preferred):

Or Call us:  800-685-2654 

Or you can search on your own.  Patients Rising Concierge includes a comprehensive database connecting you to free or reduced-cost services personalized to your needs.

More about Patients Rising Concierge

What is it?

RESOURCE & HELPLINE: A new online and phone support portal to help patients get access to the services, support and care they need. Patients can search for a wide range of services by zip code, submit a request for support, or speak directly to a patient navigator.

What DOES it DO?

SUPPORTS THE PATIENT JOURNEY: Designed to provide tools to navigate the healthcare system, improve access to treatment for chronic disease, and ensure that patients are seen, heard, and respected by every person in the healthcare system.

What Kind of help can I find?

COVERAGE INCLUDES: Basic and Essential Needs, Paying for Health Care, Insurance Coverage and Use, Medical and Mental Care, Treatment, Disease Support Networks, Health Education, Legal, End of Life/Palliative


ONE-TO-ONE SUPPORT: Online and phone support from a professional patient navigator to help connect patients to the services they need.


You'll receive updates about new resources, patient stories and insights, advocacy work, and alerts about patient-support events.